Featured on ITProPortal.com | Cara Chatellier

Featured on ITProPortal.com

Chatbots are everywhere. These bots, often integrated with existing messaging platforms, can assist with customer service and sales and can be a great resource to answer simple questions. A chatbot’s value depends on the nature of your business, and what your customer base expects from your brand. Read more in an article I wrote for ITProPortal.com for Scopic Software.

6 ways chatbots miss the mark that will make you rethink your strategy.

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